Privacy Policy

Last updated: August 18, 2026

At Coldre Store, we respect your privacy and are committed to being transparent about how personal information is collected, used, shared, and protected.

This Privacy Policy explains how Coldre Store LLC (“Coldre Store,” “we,” “us,” or “our”) handles personal information when you visit coldrestore.com, place an order, create an account, contact us, interact with our advertising, or otherwise use our services.

1. Information We Collect

Depending on how you interact with Coldre Store, we may collect the following categories of information:

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account information

  • Order and transaction information

  • Products purchased

  • Return, refund, or exchange information

  • Customer service communications

  • Information submitted through forms or other communications

Payment Information

Payments are processed through authorized third-party payment providers.

Coldre Store does not directly store your complete payment card number, CVV, or other full payment card credentials.

Payment providers may collect and process payment information according to their own privacy and security practices.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Referring website

  • Pages viewed

  • Website interactions

  • Traffic source

  • Session information

  • Cookie identifiers

  • Advertising identifiers

  • Shopping and checkout interactions

This information may be collected through cookies, pixels, tags, analytics technologies, server logs, and similar technologies.

2. How We Collect Information

We may collect personal information:

  • Directly from you

  • Automatically when you use our website

  • From payment processors

  • From shipping and fulfillment providers

  • From analytics providers

  • From advertising platforms

  • From fraud prevention and security providers

  • From other service providers used to operate our business

We may also receive information when you interact with advertisements or marketing campaigns relating to Coldre Store.

3. How We Use Your Information

We may use personal information when reasonably necessary to operate our business and provide our services, including to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments

  • Provide order confirmations and tracking information

  • Manage customer accounts

  • Process returns, refunds, and exchanges

  • Respond to customer service inquiries

  • Communicate about orders, products, or services

  • Detect and prevent fraud

  • Protect our website and customers

  • Improve website functionality and performance

  • Analyze website traffic and customer interactions

  • Measure marketing and advertising effectiveness

  • Provide relevant advertising

  • Personalize certain website experiences

  • Send marketing communications where permitted

  • Maintain business and transaction records

  • Comply with legal, accounting, tax, regulatory, and security obligations

  • Enforce our policies, agreements, and legal rights

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, maintain shopping sessions, analyze performance, prevent fraud, measure advertising effectiveness, and support marketing activities.

These technologies may include:

  • Cookies

  • Pixels

  • Tags

  • Local storage

  • Analytics technologies

  • Advertising identifiers

  • Similar tracking technologies

Some cookies are necessary for the website to operate correctly.

Other cookies may be used for analytics, advertising, personalization, and performance measurement where permitted by applicable law.

Where applicable, you may manage available cookie and privacy preferences through the privacy or cookie controls provided on our website.

For additional information, please review our Cookie Policy when available on our website.

5. Google Analytics

We use Google Analytics and related Google measurement technologies to help us understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Pages visited

  • Session activity

  • Traffic sources

  • Device information

  • Browser information

  • Approximate location

  • Website interactions

  • Conversion activity

Google may process information collected through cookies, identifiers, and similar technologies to provide analytics and measurement services.

The information generated through Google Analytics helps us understand website performance, improve our services, and evaluate customer interactions.

You may manage applicable analytics preferences through available privacy or cookie controls on our website and through privacy controls provided by Google.

6. Advertising and Remarketing

We may use advertising and measurement services, including Google Ads and other advertising platforms, to promote Coldre Store, measure advertising performance, and understand how customers interact with advertisements.

Third-party advertising providers, including Google, may use cookies, pixels, advertising identifiers, or similar technologies to:

  • Measure advertising performance

  • Attribute purchases or other conversions to advertisements

  • Limit repeated advertising

  • Understand advertisement interactions

  • Provide advertisements based on previous visits to our website

  • Create or use audience segments where permitted

These providers may receive information such as:

  • Device identifiers

  • Cookie identifiers

  • IP address

  • Website interactions

  • Products viewed

  • Advertising interactions

  • Conversion activity

Where required by applicable law, advertising and remarketing technologies are used subject to applicable consent or privacy choices.

You may manage applicable advertising preferences through privacy controls available on our website and through the privacy and advertising settings offered by the relevant advertising provider.

7. How We Share Information

We may disclose personal information to service providers when reasonably necessary to operate our business and provide services requested by you.

These providers may include:

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • Website hosting providers

  • E-commerce technology providers

  • Analytics providers

  • Advertising providers

  • Email service providers

  • Customer communication providers

  • Fraud prevention providers

  • Security providers

  • Accounting and tax providers

  • Legal and compliance providers

We expect service providers to process information for legitimate business purposes and in accordance with applicable contractual and legal requirements.

We may also disclose personal information when reasonably necessary to:

  • Comply with applicable law

  • Respond to a valid legal process

  • Respond to a court order or governmental request

  • Protect our customers

  • Prevent fraud or abuse

  • Protect our rights or property

  • Investigate suspected illegal activity

  • Enforce our policies or agreements

We may also transfer relevant information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

8. Sale, Sharing, and Targeted Advertising

Coldre Store does not sell personal information in exchange for monetary payment.

However, we may use analytics, advertising, and measurement technologies provided by third parties.

As part of these activities, certain third parties may receive identifiers, device information, browsing activity, website interactions, or advertising-related information.

Under certain U.S. state privacy laws, some advertising or analytics activities may be legally classified as:

  • “Sale”

  • “Sharing”

  • Targeted advertising

  • Cross-context behavioral advertising

This classification may apply even when no money is exchanged.

Where required by applicable law, eligible consumers may request to opt out of certain sale, sharing, or targeted advertising activities.

Available privacy choices may be exercised through privacy controls available on our website or by contacting us at:

info@coldrestore.com

Where required by applicable law and supported by our systems, we honor applicable legally recognized privacy preference signals.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for legitimate business purposes and the purposes described in this Privacy Policy.

These purposes may include:

  • Order fulfillment

  • Customer service

  • Accounting

  • Tax obligations

  • Fraud prevention

  • Security

  • Legal compliance

  • Dispute resolution

  • Warranty or return administration

  • Enforcement of our agreements

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and legitimate business needs.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include technical security controls, restricted access, secure transmission methods, fraud prevention technologies, and other safeguards appropriate to our operations.

However, no website, electronic transmission, network, or storage system can be guaranteed to be completely secure.

Customers are also responsible for maintaining the confidentiality of their account credentials where applicable.

11. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information

  • Request information about categories of personal information collected

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a copy of certain personal information

  • Opt out of certain sales of personal information

  • Opt out of certain sharing of personal information

  • Opt out of certain targeted advertising activities

  • Withdraw consent where applicable

  • Limit certain uses of sensitive personal information where applicable

Applicable rights vary depending on your location and the law that applies to your request.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact:

info@coldrestore.com

We may need to verify your identity before completing certain requests.

We may also request additional information where reasonably necessary to confirm the identity or authority of the person submitting the request.

12. Marketing Communications

If you receive promotional emails from Coldre Store, you may unsubscribe using the unsubscribe option included in the message.

You may continue to receive transactional or service-related communications, including:

  • Order confirmations

  • Shipping notifications

  • Refund information

  • Customer service communications

  • Security notifications

These communications are generally necessary to provide services related to your account or transactions.

13. Do Not Track and Privacy Preference Signals

Some browsers offer a “Do Not Track” feature.

Because there is currently no single universally accepted standard governing all Do Not Track signals, our website may not respond to every Do Not Track request.

However, where required by applicable law, we honor supported and legally recognized privacy preference mechanisms, including applicable browser-based privacy preference signals supported by our systems.

14. Children’s Privacy

Our website and services are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at:

info@coldrestore.com

We will review the request and take appropriate action where required.

15. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, applications, services, payment providers, shipping providers, or other platforms.

We are not responsible for the privacy practices of independent third parties.

Their collection and processing of information are governed by their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services you choose to use.

16. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on applicable law, these rights may include:

  • Right to know or access personal information

  • Right to correct inaccurate information

  • Right to request deletion

  • Right to obtain a portable copy of certain information

  • Right to opt out of certain sales of personal information

  • Right to opt out of certain sharing of personal information

  • Right to opt out of targeted advertising

  • Right to appeal certain privacy request decisions where applicable

The availability and scope of these rights depend on the law applicable to your request and whether Coldre Store is subject to that specific requirement.

You may submit applicable privacy requests by contacting:

info@coldrestore.com

17. California Privacy Notice

California residents may have additional privacy rights under applicable California privacy laws.

Depending on applicable law and eligibility, these rights may include the right to:

  • Know what categories of personal information are collected

  • Request access to certain personal information

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request information about certain disclosures

  • Opt out of certain sales or sharing of personal information

Coldre Store does not sell personal information in exchange for monetary consideration.

Certain advertising or analytics activities may, where applicable, be considered “sharing” or “sale” under California privacy law.

Eligible California residents may submit applicable requests by contacting:

info@coldrestore.com

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Website functionality

  • Technology

  • Advertising practices

  • Service providers

  • Legal requirements

  • Privacy practices

When this Privacy Policy is updated, the revised version will be posted on this page with an updated “Last updated” date.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or want to submit a privacy request, contact us using the information below:

Store Name: Coldre Store

Company Name: Coldre Store LLC

Company Address:
8206 Louisiana Blvd NE Ste A, #5837
Albuquerque, NM 87113
United States

Email:
info@coldrestore.com

Phone:
+1 (505) 459-4285

Customer Service Hours:
Monday to Friday, 8:00 AM–8:00 PM Mountain Time
Saturday and Sunday: Closed

Typical Response Time:
Within 1 business day

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