This Privacy Policy describes how Coldre Store LLC (“we”, “us”, or “our”) collects, uses, and shares information when you visit our website coldrestore.com (the “Site”). We respect your privacy and are committed to protecting your personal data. This policy is designed to comply with global privacy standards, including the CCPA and GDPR where applicable.
Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Automatically Collected Information: We collect technical information about your device, including your IP address, browser type, and time zone. We also collect information about the individual web pages or products that you view.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
Communicate with you and provide customer support;
Screen our orders for potential risk or fraud;
Improve and optimize our Site experience.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site. Finally, we may also share your Personal Information to comply with applicable laws and regulations.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Our website uses SSL (Secure Sockets Layer) encryption to ensure that your data is transmitted securely.
If you are a resident of certain territories (such as the EU or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Monday to friday: 9-12 AM | 1-8PM
Saturday & Sunday: Closed
Time Zone: EST
Response Time: We respond within 36h max.
