Last updated: November 13, 2026
Shipping Policy — Coldre Store
We offer FREE standard shipping on all orders within United States. No minimum purchase required.
Processing Time: All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). You will receive a shipping confirmation email with your tracking number once your order ships.
U.S. Transit Time: Standard shipping typically takes 5–15 business days after processing.
Total Estimated U.S. Delivery Time: Allow 6–18 business days in total, including 1–3 business days for processing and 5–15 business days in transit. Delivery estimates may vary by destination, carrier delays and holidays.
Fulfillment and Shipping Origin: We work with third-party suppliers who ship orders directly to customers. Products may ship from supplier facilities in the United States or China, depending on the product, supplier and availability. Multiple-item orders may arrive in separate packages.
International Orders: International orders may be available for destinations offered at checkout. Before ordering outside the United States, contact info@coldrestore.com to confirm delivery availability and an estimated delivery window. The 6–18 business day estimate above applies to U.S. orders. Shipping charges are displayed at checkout before you submit your order.
Order Tracking: Once your order ships, you will receive a confirmation email with a tracking link. You can also track your order at https://coldrestore.com/track-your-order/.
Lost Packages: If your order is lost in transit, please contact us at info@coldrestore.com within 7 days of the expected delivery date. We will ship a replacement or issue a full refund at no cost to you.
Damaged Packages or Items: If your order arrives damaged, contact info@coldrestore.com within 48 hours of delivery with your order number and photos of the damage. We will send a replacement immediately at no cost, in accordance with our Refund & Returns Policy.
