Last updated: May 19, 2026
Thank you for shopping with Coldre Store. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
All orders are processed within 1–5 business days after payment is successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays. Orders placed outside business hours will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
We currently ship to customers in the following countries:
We currently do not ship to APO/FPO military addresses.
| Destination | Shipping Cost | Estimated Transit Time | Estimated Total Delivery Time |
|---|---|---|---|
| United States & Canada | Free Shipping | 6–7 business days | 7–12 business days |
| International Countries Listed Above | Free Shipping | 7–10 business days | 8–15 business days |
Delivery estimates begin after order processing is completed.
Please note that shipping times are estimates only and may vary depending on carrier operations, customs processing, weather conditions, local delivery networks, or other external factors.
International shipments may experience additional customs-related delays that are outside our control.
After your order is shipped, you will receive a tracking number via email.
Tracking information may take up to 72 hours to update after shipment confirmation, depending on the carrier.
If your package has not arrived within 10 business days (US/Canada) or 15 business days (international)Â after the maximum estimated delivery timeframe, please contact us at:
Email: info@coldrestore.com
Our team will investigate the shipment with the carrier and work toward a resolution as quickly as possible.
International orders may be subject to customs duties, import taxes, or local handling fees determined by the destination country.
These charges are the responsibility of the customer and are not included in product prices or shipping costs.
We recommend checking your local import regulations before placing an order.
Customers are responsible for providing accurate shipping and contact information at checkout.
Coldre Store is not responsible for delays or delivery issues caused by incorrect or incomplete addresses submitted by the customer.
If you have any questions about shipping, delivery, or tracking, please contact our support team.
Saturday & Sunday:Â Closed
Time Zone: EST
Response Time: We respond within 36h max.
Thank you for choosing Coldre Store.
