Last Updated: May 12, 2026
Last Updated: May 14, 2026
At Coldre Store, we provide professional-grade tactical gear. Please review our shipping terms below.
We offer Free Standard Shipping on all orders to the United States, Canada, and the following international destinations — no minimum purchase required:
Mexico, Austria, Belgium, Czechia, Israel, Brazil, Switzerland, Italy, Spain, France, Portugal, Poland, Croatia, Romania, United Kingdom, and Australia.
If your country is not listed above, please contact our support team to check shipping availability to your location.
Order Cut-off Time:Â 2:00 PM (GMT-05:00) Eastern Standard Time (New York).
If you are shipping internationally (non-USA based shipments), you are responsible for all Customs Duties, Import Taxes, and Local HST tax. Coldre Store does not calculate nor pay for any fees or taxes associated with shipping goods internationally outside of what you may have already paid at the time of checkout.
You will likely be notified by your local carrier once your shipment arrives that you will need to pay any additional fees prior to receiving your shipment.
If you do not pay the associated fees and the product is returned to us, we will deduct the cost of shipping the goods to you, the penalty fees we incur by you refusing the shipment, and the shipment fees back to our warehouse from your country assessed to us by the carrier. The remaining amount after we are made whole for the shipments and fees that you rejected will be refunded from your original purchase cost. There are no exceptions to this policy.
We work with trusted carriers — USPS, UPS, DHL, and FedEx — to ensure safe and timely delivery both domestically and internationally.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can track your gear on our Track Order page or in your account page.
Prices are displayed in USD. Sales tax may be applied at checkout where applicable.
If delivery is delayed for any reason (such as customs inspections or seasonal high volumes), we will notify you as soon as possible with a revised estimated delivery date.
If you have any questions or concerns regarding your shipment, you may contact us by:
Monday to friday: 9-12 AM | 1-6 PM
Saturday & Sunday:Â Closed
Time Zone: EST
Response Time: We respond within 36h max.
