Return & Refund Policy — Coldre Store
Last updated: Sep 09, 2026
We want you to love your purchase. If you are not completely satisfied, we accept returns within 30 days of delivery for a full refund.
Eligibility:Â Items must be unused, unworn, unwashed, and in original packaging with all tags attached. Items that show signs of use, wear, or damage caused by the customer are not eligible for return.
How to Return:
Refund Processing: Refunds are processed within 10 business days of receiving your return. The refund will appear on your original payment method within 10 business days, depending on your bank.
Return Shipping: Free return shipping within United States.
Exchanges: We are happy to exchange items for a different size, color, or product of equal value. Contact us at info@coldrestore.com to arrange an exchange.
Damaged or Defective Items: If you receive a damaged or defective item, contact us within 48 hours of delivery with photos. We will send a replacement immediately at no cost.
Contact Us
If you have questions about a return, refund, exchange, cancellation, or this policy, contact us:
Store Name: Coldre Store
Company Name: Coldre Store LLC
Company Address:
8206 Louisiana Blvd NE Ste A, #5837
Albuquerque, NM 87113
United States
Email:
info@coldrestore.com
Phone:
+1 (505) 459-4285
Customer Service Hours:
Monday to Friday, 8:00 AM–8:00 PM Mountain Time (MT)
Saturday & Sunday: Closed
Typical Response Time:
Within 1 business day
