Enjoy Free Shipping on all orders with Coldre Store.

• Processing: Orders placed after 2:00 PM EST are processed the next business day (1–5 business days).
• Delivery – U.S.A / Canada: Estimated 7–12 business days (Mon–Fri) via USPS, UPS, DHL or FedEx (many orders arrives before).
• Delivery – International: 8 – 15 Business Days (Mon–Fri); Mexico, Austria, Belgium, Czechia, Israel, Brazil, Switzerland, Italy, Spain, France, Portugal, Poland, Croatia, Romania, United Kingdom, and Australia.
• Tracking: You’ll receive a tracking number by email once your order ships.
• Issues: For delays, lost, or damaged packages, contact us.

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• Country: USA
• Payment Currencies: USD
• Payment Options: Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay

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• Return Window: 30 days after delivery. Items must be unused with original packaging and tags.
• Return Shipping: Free for defective or incorrect items. For a change of mind, return shipping is your responsibility. Original shipping fees are non-refundable.
• How to Return: Email info@coldrestore.com with your order number, repack the item, and follow the return instructions provided.
• Refunds: Processed to the original payment method within 7 business days after inspection.
• Exchanges: Contact us for size, color, or model exchanges where available.
• Non-Returnable Items: Hygiene, safety, or customized items may not be returned.

Questions? Contact us at info@coldrestore.com or +1 575 210 8202 (Mon–Fri, 9 AM – 6 PM EST).

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Contact us at:

1. Contact Page
2. Email: info@coldrestore.com
3. Phone: +1 575 210 8202 
   Hours: Mon–Fri, 9 AM – 6 PM EST
   Response Time: 36h max
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