By accessing coldrestore.com and/or placing an order, you agree to these Terms and Conditions (“T&C”). These T&C describe the rights and responsibilities of you (“you”, “customer”) and Coldre Store LLC (“we”, “us”, “our”) in connection with our website, products, and services.

If you do not agree with these terms, please do not use our website.

2. Company Information

• Business Name: Coldre Store LLC
• Registered Address: 8206 Louisiana Blvd NE Ste A – Albuquerque, NM 87113 USA

3. Products and Availability

• Product Descriptions: We aim to describe products as accurately as possible. Minor variations (for example, color tone or sizing perception) may occur due to screen settings or normal production variation.
• Availability: Inventory may change without notice. If an item becomes unavailable after you place an order, we will notify you and offer an alternative or a refund.
• Pricing: Prices may change at any time. Promotions, coupon codes, and free-shipping offers may be subject to conditions shown on the website.

4. Pricing and Payments

• Currency: All prices are shown in USD unless stated otherwise.
• Payment Methods: We accept major credit cards (Visa, Mastercard, American Express) and supported digital wallets (Amazon Pay, Google Pay, Apple Pay, Cash App). Installment options may be available through Affirm or Klarna (USA only).
• Payment Processing: Payments are securely processed via third-party payment providers (for example, Stripe). We do not store full payment card details on our servers.

5. Shipping and Delivery

• Processing Time: Orders are typically processed within 1–3 business days.
• Estimated Delivery: Orders typically arrive within 5–10 business days (estimate only).
• Shipping Providers: Depending on destination and fulfillment location, carriers may include USPS, UPS, DHL, FedEx, SpeedX, or local delivery partners.
• Free Shipping: If available, free-shipping eligibility (including any minimum order amount) is shown at checkout and may change without notice.
• Tracking: When your order ships, we will email tracking details.

Important: Delivery times are estimates and may be affected by carrier delays, holidays, weather, or other events beyond our control.

6. Returns and Refunds

Returns and refunds are processed according to our Refund Policy. Please refer to that page for detailed instructions on starting a return.

7. Warranty

Coldre Store provides a limited 30-day warranty covering defective and non-defective products.

8. Customer Support and Dispute Resolution

If you have any issues with an order, our support team is here to help.

• Support Email: Please use the options available on our contact page.
• Response Time: We aim to respond within 36 hours.
• Dispute Resolution: Disputes will be governed by the laws of New Mexico, USA.

9. Privacy Policy

For information about how we handle personal data, please refer to our Privacy Policy.

10. Intellectual Property

All content, including product descriptions, images, logos, and website design, is the property of Coldre Store LLC or its licensors. Unauthorized reproduction or use is prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Coldre Store LLC shall not be liable for indirect, incidental, or consequential damages resulting from the use of this website or purchased products.

12. Governing Law

These T&C are governed by the laws of the State of New Mexico, USA. By using our website, you agree to submit to the jurisdiction of courts located in New Mexico.

• Coldre Store LLC

• Email: info@coldrestore.com

• Phone: +1 (575) 210-8202

• Address: 8206 Louisiana Blvd NE Ste A – Albuquerque, NM 87113 USA